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Mon-Fri: 10:00 am - 5:00 pm
+44 (0) 330 123 9811
UNIT 404, 266 Banbury Road
Oxford
OX2 7DL
Once the goods have been dispatched you will receive an email informing you of this and the method of shippingalong with a tracking reference if applicable.
Credit Card: Visa, MasterCard, PAYPAL
If you are unhappy with our products you may cancel your order within 7 working days of delivery - call or email us to obtain a return authorisation. There is however a 10% restocking fee on 'use by' dated perishable products, unless it is our error. Once we receive the items, you will receive a refund immediately (please allow 5-7 days mailing time).
Where appropriate, the cost of returning the item will also be refunded to you.
We promise to deal with all complaints in a fair manner. Complaints will be acknowledged within 5 working days and a timescale of action will be described to you .
This does not affect your statutory rights
Pure Essential Oils
Absolutes
Resinoids-Types-Dilutions
Rare- Exotic Oils
Carrier Oils
Carrier Cream
Floral waters
Bach Flower Remedies
Rescue Remedy
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